We strive to ensure you are completely satisfied with your purchase. If for any reason you are not, we offer the option to return or exchange your item under the following conditions:
To be eligible for a refund or exchange, the item must be:
Items that do not meet these conditions will not be accepted for return or exchange.
You may return an item for a refund or request an exchange within 21 days from the date of purchase. Returns or exchanges requested after this period will not be accepted.
Please note that courier/shipping fees for returns or exchanges are the responsibility of the customer. We recommend using a trackable shipping method, as we are not liable for lost or undelivered return parcels.
If you need help initiating a return or exchange, feel free to contact our customer service team on WhatsApp (0828481169) with your order details.